Digital Agenda Funding

Project Status: Completed

Project Leader: Jose Manuel San Emeterio

EU Programme: Northern Periphery and Arctic (2014-2020)

Project Budget: €45,000

Start Date: Jan, 2020

Finish Date: Dec, 2020

Project Website: http://arctic-pacer.interreg-npa.eu/

The aim of the project is to:

Explore innovative solutions for participative, user-centred, quality and sustainable digital public services in Arctic regions.

Specific objectives are to:

Develop innovative public services in the Arctic to explore innovative solutions for participative, user-centred, quality and sustainable digital public services in Arctic regions.
Build strong partnerships by creating synergies among complementing projects resulting in stronger partnerships able to define solutions for complex public services delivery in the Arctic communities.
Increase outreach to wider disseminate the role that digital technologies, new business models and co-creation with the community (both citizens and businesses) may play in the provision of quality and sustainable public services.

Donegal, Ireland
ERNACT Network(Lead Partner)
Lead partner of EMERGREEN and IMPROVE. Finance, communication and project management and progress reporting.

Jose Manuel San Emeterio
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Luleå, Sweden
Luleå University of Technology(Partner)
Lead partner of the CYNIC project, funded by Interreg Nord programme. 

Johan  Lugnet
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Southwest Finland, Finland
Åbo Akademi University(Partner)
Lead partner in @geing online project, funded by Interreg Bothnia – Atlantica.

Anna Forsman
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Västerbotten, Sweden

Umeå University (Partner)
Lead partner in lead partner in BitStream II project, funded by Interreg Bothnia – Atlantica.

Mikael Söderström

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Explore new integrated solutions for complex public services delivery.
Involve and get contributions from wider range of relevant stakeholders and target groups.
Build up new partnerships to find further solutions to the topic addressed.
Increase the visibility of the participant projects allowing them to reach new audiences and disseminate the achievement at both levels, jointly as a cluster and as individual projects.

The ERNACT regions focus on adapting and transferring services, approaches or digital knowhow between regions. Please examine the following table to see a list of specific items transferred over the past few years

AI powered chatbot: Green growth advisory services

Västernorrland - ALAV

A service, developed within the EMERGREEN project, which uses ‘Artificial intelligence powered conversational chatbots’ to assist energy advisors in their task of providing advice to the community to be more energy efficient and solve the issue they have to...

A service, developed within the EMERGREEN project, which uses ‘Artificial intelligence powered conversational...

AI powered chatbots: Zero waste circular management service

Derry & Strabane - Derry City & Strabane District Council

A service, identified by EMERGREEN project, which uses ‘Artificial intelligence powered conversational chatbots’ to change public behaviour towards achieving a zero-waste circular district.

A service, identified by EMERGREEN project, which uses ‘Artificial intelligence powered...

Assessment report on relevant Technologies,Methods & Systems

Donegal - ERNACT Network

A report developed in the EMERGREEN project to assess the relevant available technologies or methods in order to inform the partners in the choice of the most suitable ones for the green growth planned services.

A report developed in the EMERGREEN project to assess the relevant available technologies or methods in order to inform...

Data-driven method for social and participative innovation

Västerbotten - Umeå University

A method developed by BitStream II project intended to allow different stakeholders to participate in digitally based co-design of public services.

A method developed by BitStream II project intended to allow different stakeholders to participate in digitally based...

Evaluation method to assess the value of potential e-service

Västerbotten - Umeå University

Developed by BitStream II project, this method helps to effectively evaluate and prioritize potential e-services, which are documented in an Excel workbook.

Developed by BitStream II project, this method helps to effectively evaluate and prioritize potential e-services, which...

IMPROVE Co-Production Methodology

Donegal - ERNACT Network

The IMPROVE methodology provides a framework to guide those organisations that want to involve their communities in the definition and provision of the public services.

The IMPROVE methodology provides a framework to guide those organisations that want to involve their communities in the...

Information security training methodologies

Luleå - Luleå University of Technology

The CYNIC project has developed training material for increasing awareness about digital information security as supports services for SMEs and IT consultancy companies. The focus is to bring together human and technical aspects, to incorporate information...

The CYNIC project has developed training material for increasing awareness about digital information security as...

Method for business modelling

Västerbotten - Umeå University

Method for innovative business development, that BitStream II has developed, consisting of the model types: context, concept, goal/problem, process, and collaboration.

Method for innovative business development, that BitStream II has developed, consisting of the model types: context,...

ARCTIC PACER, or 'Arctic Public Services Innovation Cluster' project, will create synergies among 30 partners from 20 regions and 7 countries to face the same challenge: better public services provision in Arctic territories. Factors such as low-density populations, long distances and other physical barriers, youth out-migration and shortage of human and material resources are putting the public service providers in high pressure to deliver quality and sustainable services.

This project will cluster 5 international projects approved by Botnia Atlantica, Interreg Nord and Northern Periphery and Arctic Programmes to explore innovative solutions for participative user-centred, quality and sustainable digital public services in Arctic regions.