‘Disruptive Digital Technology & Cohesion Policy’ workshop conclusions

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ERNACT hosted an online session during EU Regions Week in which over 40 professionals across Europe discussed about disruptive technologies.
15 October 2020 - ERNACT  project
During the virtual European Week of Regions and Cities, ERNACT hosted an online session to discuss about ‘Disruptive Digital Technology & Cohesion Policy’. Over 40 participants across Europe could learn from the invited five key speakers and afterwards, share their visions and opinion on the use of the disruptive technologies.

Based on real examples and pilots developed in Europe, the workshop produced conclusions on the role that technologies, such as, Virtual Reality and Artificial Intelligence can play in future public service delivery. ERNACT General Manager Colm Mc Colgan moderated the virtual workshop and made an introduction to the key topic.

Disruptive Technologies – Looking forward in the Interreg NPA
Kirsti Mijnhijmer, Northern Periphery and Arctic Programme Head of Secretariat (Denmark), presented the NPA area and the experience of the programme with disruptive technologies. She explained that this area has good pre-conditions for disruptive technologies and she mentioned that some of the funded projects are already using this kind of technologies for eHealth and social care, eGovernment, SME competitiveness (tourism, food, and market access) and smart energy management. She also made a reference to the discussions in preparation of the programme for the 2021-2027 and the role of these technologies. 

AI In Government Services
Pierre Baviera, Derilinx CEO (Ireland), presented Artificial Intelligence in a nutshell and its three key components: data and technology, ability to act and clearly validated business problem. He also mentioned that AI is delivering tangible benefits in public services, such as, improved citizen engagement, efficiencies and improved quality of service and innovation and data driven policy making. The presentation concluded with some opportunities and challenges for AI to deliver.

Use of technologies for public services automation
Madeleine Blusi, Researcher at Association of Local Authorities in Västernorrland and Umeå University (Sweden), started with an explanation of how Automation often is applied and why from organisation's and citizen perspective. She shared two real examples in which she has participated for health and care of elderly

Potential of disruptive technologies for public services provision in rural areas
Jose Manuel San Emeterio, Project Manager at ERNACT (Ireland), presented the role of disruptive technologies with some examples that make the difference: AI conversational chatbot for zero waste management from EMERGREEN project and IoT data-driven services from BitStream II – ARCTIC PACER clustering project, both led by ERNACT. He also presented the recently launched DISTINCT project, which approach is to assist rural public service providers.

Role of VR/AR in public services provision
Valerie Moreau, Laval Mayenne Technopole Network Manager (France), made a definition of VR and AR and explained the main fields of applications (i.e., Industry, Education and Training, Culture and Tourism, Health, Architecture and Marketing). She also highlighted the importance of education and training, maintenance and the possibilities that they offer in culture, tourism and mediation. 

Click here to email  Ianire Renobales at ERNACT for further information

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