DIGITAL AGENDA NEWS
IMPROVE good practice: Co-Production Methodology

Go Back
A framework to guide the organisations that want to involve communities in the definition and provision of the public services.
31 July 2020 - ARCTIC PACER  project
A graphic from the methodology.

This week we would like to present you another good practice identified by partners participating in the Arctic Cooperation funded ARCTIC PACER clustering project.

This time, the best practice, a methodology, comes from the ERNACT led and already completed IMPROVE project (funded by Northern Periphery and Arctic Programme 2014-2020). The IMPROVE methodology was developed by the project partnership to guide regions in the process of co-producing new services with their communities in a living lab environment.

The IMPROVE methodology provides a framework to guide those organisations that want to involve their communities in the definition and provision of the public services. It presents a 5-step approach and stresses on the importance of empowering intermediary facilitators (called local champions) as key actors in the process. These local champions can include civil servants, community managers, volunteers, social enterprises workers, planners and others depending on the service provided.

The goals of the Co-Production Methodology are:
  • Establish the innovative living lab ecosystem formed by all the relevant stakeholders.
  • Effectively carry out the needed adaptation and organizational change in each stakeholder.
  • Provide the public services providers (civil servants, community managers, volunteers, social enterprises, etc) with the necessary tools and skills to act as local champions leading the process of co-producing the new services.
  • Engage and involve the community. 
  • Co-produce user-centred, inclusive, responsive and transparent services.
Furthermore, this methodology includes a transnational dimension and also provides guidance for the establishment of the IMPROVE transboundary living lab and how the participating regions can have access to other centres of knowledge. 



Click here to email  Ianire Renobales at ERNACT for further information

Project Logo Project Graphic

Other Stories

Tower Museum in Derry releases new online maritime heritage collections
31 July 2020
Maritime life stories will be virtually accessible to captivate different audiences.
more »
  TIDE
Cycling along Lassithi Plateau
29 July 2020
Region of Crete will reduce transport CO2 emissions by providing electric bikes for tourists & citizens along the Lassithi Plateau
more »
  CLEAN
It is bright practically 24 hours a day in the summertime in Västernorrland!
28 July 2020
How do average daylight hours and temperature affect energy consumption within indoor environments during the warmest months in Sweden?
more »
  SMARCTIC
EMERGREEN good practice: AI powered conversational chatbots
27 July 2020
Discover the computer program which conducts a conversation via auditory or textual methods to assist public service providers!
more »
  ARCTIC PACER
CORE ERNACT REGIONS
Newfoundland & Labrador
Canada
South Ostrobothnia
Finland
Donegal
Ireland
West Romania
Romania
Ljubljana
Slovenia
Cantabria
Spain
San Sebastián
Spain
Västernorrland
Sweden
Derry & Strabane
United Kingdom