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Mobile Contacts System

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Mobile Contacts System
Digital Agenda Category:
Research & Innovation
Service Type:
Action Plan
Producing Project:
Implementing Region:
Implementing Organisation:
Donegal County Council
A location-based service enabling citizens to engage with their local authority.  The service provides an efficient mechanism for citizens to report information, request information or subscribe to electronic Council services.  The service is also used by Council field workers to enable them to communicate back to the office when working remotely.  Intelligent routing ensures the request is routed to the correct department and also facilitates improved response times.  

Target group(s)
 - Citizens
 - Local authorities