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SIUN SOTE: action model for service production structure in social and health care sectors

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Best Practice:
SIUN SOTE: action model for service production structure in social and health care sectors
Digital Agenda Category:
Innovation
Status:
Operational in Current Region
Producing Project:
IMPROVE
Implementing Region:
North Karelia
Implementing Organisation:
Regional Council of North Karelia
It is an action model for service production structure in social and health care sectors. The key idea is to build the services based on citizens true needs (main stakeholders).

It is created in a joint development process involving all key actors and lead by the key staff of the social and health care municipal coalitions and municipalities.

Main Objectives: (1) strengthening basic services and enhancement of population wellbeing and health, and (2) providing sufficient and equal social and health care services to the whole population through well-functioning, effective and cost effective service structure.

Key elements:
  • Joint patient/client information system
  • Change readiness of social and health care staff
  • Target-oriented management
  • Introduction of quality indicators and incentive bonuses based on the quality indicators
  • Enhancement of citizens self-care services
  • Innovative new action models, especially in ICT
Contact:
Practice Website:

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